1. Cancellations & Rescheduling
- Individual Appointments: A minimum of 24 hours’ notice is required to cancel or reschedule.
- Group Appointments (e.g., Tox Parties): A minimum of 72 hours’ notice is required.
2. Deposits & Fees
- A credit card is required to book all appointments.
- Deposits are non-transferable if cancellations or reschedules occur with less than the required notice. The deposit will be forfeited — no exceptions.
- Individual Appointments: Cancellations, reschedules, or no-shows with less than 24 hours’ notice will incur a fee of 50% of the service value.
- Pre-Paid Packages & Vouchers: For services reserved using a package or voucher, cancellations, reschedules, or no-shows with less than 24 hours’ notice will incur a fee of 50% of the scheduled service value. Your session will remain available within your package for future use.
- Group Appointments: Deposit (or $200) will be charged for cancellations, reschedules, or no-shows with less than 72 hours’ notice.
3. Late Arrivals
- A 15-minute grace period is provided.
- If you arrive after 15 minutes and your provider/esthetician approves the late arrival, a $50 late fee will apply to your appointment.
- If the provider/esthetician cannot accommodate the late arrival, your deposit will be forfeited, and you must re-book with a new deposit.
4. Refund Policy
At Seamless, treatments are customized and results vary from patient to patient. We do not guarantee outcomes, as stated in our consent forms and outlined on our website.
- Our commitment is to deliver treatments with the highest standards of safety, professionalism, and science-based care, ensuring that each patient receives attentive, ethical service.
- No refunds are provided for treatments that have already been performed or for prescription pharmaceuticals once they have been dispensed.
- No refunds or returns are provided for treatment products, including but not limited to at-home injections, medications, or skincare products once dispensed to the patient.
